Solutions | Grid Synergy

In the age of AI,
a problem is not an obstacle -
it is a source of data, context and insight.

We start with your challenge, then apply AI alongside behavioural insight and domain expertise to deliver measurable outcomes.

Why Partner With Us

Our AI+ Approach

Problem first, technology second.

We don't sell technology for its own sake.

Augment, not replace.

AI handles the routine; your people handle judgement, empathy and creativity.

Measurable outcomes.

We move past "wow" demos to the metrics that matter.

Built for trust.

Guardrails, governance, privacy and human oversight in every solution.

Four Service Areas

AI+ DIGITAL LEARNING

This is where our story began. We turn complex information into engaging learning experiences that improve knowledge, skills, and performance.

Flying Tigers - Virtual Production Storytelling (2024)
AR Onboarding - UOB (2022)
360° Chinese Langugage Learning - NTU / NUS / MINDEF (2014-Present)
Tamil Song & Animation - MOE (2023-2026)
Learning Management System - NTUC LearningHub (2022)
LKY Tribute Video - 835,000 views (2015)
Digital onboarding - Brother International (2020) Gold Award

AI+ ENHANCED ENGAGEMENT

Before people can learn, change or take action, they must first be engaged.

Serious Games for Safety - MINDEF (2023)
Reviving An Empty Mall - City Gate Mall (2012)

AI+ AGENT PLATFORMS

Unlock the knowledge trapped in documents, systems and teams.

Flagship Platforms: Facial & Gesture Interactive System · GS2 · Synergy-Bot · Synergy-Human

GS2 Safe Entry - City Gate Mall (2020)
Visitor Attention Tracking - SMRT (2018-2020)
Smile To Vote - NAC x SMRT (2020) - 400,000 Smiles
Streets of Singapore - Heineken (2023)

AI+ EXPERIENCE CENTRES

AI-powered visitor journeys where physical space, digital technology and human advisors work as one.

360° Museum Experience - Brother (Japan) (2018)
Connect by SWDA - LLSG x Pico (Launching Sep 2026)

How We Do It

Since 2019 we have applied AI to real business and public-sector challenges - long before generative AI went mainstream. Today we combine agentic AI, RAG, enterprise knowledge and analytics into secure, scalable, human-centred solutions.

Technology Capabilities

FEATURE 1

Agentic AI

FEATURE 2

Enterprise AI Assistants

FEATURE 3

RAG

FEATURE 4

AI-Assisted Learning

FEATURE 5

AI Engagement & Analytics

FEATURE 6

Workforce Transformation

FAQ

An Applied AI Studio that designs AI-powered solutions around people, not technology.
AI+ Enhanced Engagement — captures attention and drives participation (exhibitions, visitor centres, campaigns, retail).

AI+ Digital Learning — builds knowledge and skills through structured learning content.
Start with a business problem, then apply AI with behavioural insight and domain expertise to deliver measurable outcomes.

We apply technology thoughtfully to solve real business problems. We call this our AI+ approach.

In the age of AI, a problem is not an obstacle - it is a source of data, context and insight.